Who are we?
First and foremost, we are a team of professionals dedicated to helping UK-based Muslims carry out the pilgrimage of their dreams. Our senior staff have previously undertaken pilgrimages of their own, and we are all seasoned travel professionals who have more than 25 years of industry experience. We are Saudi ministry approved and fully ATOL protected.
At YaHajji we exist to follow our passion; helping pilgrims to have the most meaningful, memorable, and impactful experience of their lives.
As the first dynamic Umrah booking website in the world, choosing YaHajji gives you an advantage when it comes to booking the perfect pilgrimage.
We know that even the most seasoned pilgrims can benefit from a little help. Upon initial booking, many groups can find themselves ‘cut loose’ without guidance or help from their agent when problems arise, with some groups, unfortunately, ending up being sold an experience that is stressful and unfulfilling.
Our management team understands that there is a great deal of pressure that has been built up around the Umrah and Hajj tourist industry and YaHajji has been founded to deflate that. We have specifically partnered with some of the top Saudi based ground handellers, key hotel chains, and a wealth of ground suppliers to make sure you can enjoy the full benefit of direct support and value for money with full ATOL protection.
So, whether you are a pilgrim with a family, friends travelling together, an expert scholar returning to learn more, or an individual who feels the spiritual calling of Mecca and are unsure of what comes next, there is something for all travellers.
We also offer unique services such as out Jeddah VIP Terminal plan, which lets you fully bypass the hassle that travellers can be subject to upon landing. With this, you and your group will be picked up directly from the airport in an air-conditioned BMW 7 Series and taken through the VIP Terminal – normally reserved for diplomats, elite travellers, and state officials.
What are our values?
Our founding principles are very important to us and include:
“Value, always”: We understand that saving for a pilgrimage can be an expensive and daunting process. With every pilgrimage, we help plan comes a guarantee that our team will work tirelessly to ensure that you get the most for what you put in. Our suite of direct contacts provides excellent value for money, ensuring that you can spend your time and energy where it matters from the very first day of your trip.
“Building trust”: We know that a pilgrimage is an intimate event for every traveller and this makes it critical to have trust in your organisers. Our team prides itself on working ‘with’ rather than ‘for’ potential pilgrims to plan the trip that is right for them. And our series of regularly updated blogs detail the best practices when planning your trip. [blogs link]
“Being there”: Once travel is booked, an all-too-common occurrence is that the organisers disappear and aren’t available when needed. When you book with YaHajji, we will allocate a dedicated agent to each group who will be a key point of call for any communication or travel and transport needs in future.
How should I get in touch?
We understand that a pilgrimage is an incredibly important time for any traveller and that finding the right package for you is crucially important. So, if you have any questions or queries please feel free to contact our team directly through email email@example.com, pick up the phone and give us a call 020 3965 7800.